rajastar Casino & Sportsbook Service Notice
rajastar operates an online gaming and sportsbook platform accessible via mobile app (Android, iOS) and desktop browsers. Our service includes live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). This notice clarifies our service scope, legal eligibility requirements, and user responsibilities regarding jurisdiction compliance.
We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are solely responsible for verifying that access to and use of rajastar comply with the laws and regulations of their own jurisdiction. By accessing rajastar, you acknowledge this responsibility and accept that rajastar bears no liability for your breach of local law.
rajastar Service Availability and Jurisdiction Restrictions
Our services are available only in jurisdictions where local law permits online gaming and wagering. We do not operate under a specific national license; instead, we operate from designated offshore jurisdictions with standard gaming compliance frameworks. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang accessing rajastar must verify that their local municipality does not prohibit online wagering before opening an account.
rajastar reserves the right to deny, restrict, or terminate service to users in any jurisdiction at any time without cause. If local law in your region changes to prohibit online wagering, your account may be suspended and remaining balance refunded to your original deposit method within 10 business days.
Who Can Access rajastar
To access rajastar, you must meet the following eligibility criteria:
- Be of legal age in your jurisdiction (typically 18 or older, depending on local law).
- Reside in or access rajastar from a jurisdiction where online gaming is not prohibited.
- Not be a resident of any jurisdiction where rajastar has explicitly restricted service.
- Provide truthful identity information during account registration and verification.
- Not use rajastar on behalf of any other person or entity.
Account Registration and Verification on rajastar
When you open a rajastar account, you declare that you meet all eligibility criteria above and that you are responsible for compliance with your local jurisdiction's law. We perform Know Your Customer (KYC) verification before first withdrawal. You must provide valid identity documents (KTP, passport, or equivalent) and address proof. False information at registration results in account suspension and forfeiture of funds.
rajastar may request additional information (tax identification, source of funds clarification) if we believe account activity poses risk or appears unusual. Failure to provide requested information may result in account freeze pending investigation.
Payment Methods and Local Access
We accept deposits and withdrawals via payment methods available in supported regions: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Payment processing is subject to each gateway's own compliance requirements. If a payment method becomes unavailable in your jurisdiction, rajastar will notify you and provide an alternative withdrawal path.
rajastar Data Protection and Privacy
rajastar collects and processes personal data (name, identity documents, address, payment details, account activity) in compliance with standard data protection practices. We encrypt all data in transit and at rest. Personal information is used only for account management, legal compliance, payment processing, fraud prevention, and customer support.
We do not sell or share your personal data with unrelated third parties. Data sharing with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), identity verification vendors, and legal authorities occurs only as required by law or our payment agreements. For full privacy details, refer to our Privacy Policy
- KYC
- Know Your Customer verification. We collect and validate your identity and address before first withdrawal to prevent fraud and comply with anti-money-laundering standards.
- AML
- Anti-Money Laundering. rajastar monitors accounts for suspicious patterns and may freeze accounts pending investigation if activity suggests money laundering.
- Dormant Account
- An account with no activity for 12 consecutive months. rajastar may charge a monthly inactivity fee or close the account and refund remaining balance.
Settlement Rules and Dispute Resolution on rajastar
All wagers on rajastar settle according to published game rules and official outcomes from the respective sports body, game provider, or dealer. For football markets (Liga 1, Piala AFF, Champions League, Premier League), settlement follows official league scorecards. For live-dealer games, settlement occurs immediately once the dealer resolves the hand. For slots, settlement happens at spin completion. We do not adjust outcomes based on user complaint; settlement is final once recorded.
If you dispute a settlement or believe an error occurred, submit a support ticket within 14 days. rajastar reviews disputes in order and responds within 5 business days. If we determine an error, we correct your balance immediately. If settlement was correct, we explain our decision and it stands as final. Disputes submitted after 14 days are not reviewed.
Liability and Disclaimer
rajastar provides services "as is" without warranty of uninterrupted access, error-free operation, or specific outcomes. We are not liable for:
- Your violation of local law by accessing or using rajastar.
- Loss of funds due to your account mismanagement or forgotten credentials.
- Technical failures beyond our control (internet outage, payment gateway downtime).
- Disputes arising from your use of account features or game mechanics.
- Third-party claims related to your account activity.
By using rajastar, you assume all risk of legal and financial consequences. rajastar's total liability for any claim is limited to the balance in your account at the time of the claim.
Legal Inquiries and Contact
If you have legal questions about rajastar's service, jurisdiction compliance, data practices, or our obligations, contact our legal team at the email address provided on our About us page. We respond to legal inquiries within 10 business days. For account support, payment issues, or game settlement disputes, use the standard support channels in the app or on our FAQ page.
rajastar reserves the right to amend this notice at any time. Material changes are announced via email and in-app notification at least 30 days before taking effect. Continued use after the 30-day notice period means you accept the updated notice. Refer to our Terms & Conditions for full account and dispute-resolution policies.